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iPad is stuck in recovery mode

My iPad went into recovery mode, and I can’t exit it. When I connect my iPad to my computer, it doesn't recognize my iPad. I don’t know what to do. Does anyone know how to fix this?

iPad Air (4th generation)

Posted on Nov 21, 2023 6:51 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 22, 2023 8:44 AM

Presumably your iPad indicates that it must be restored:

If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support


These support pages outline the available methods to restore an iPad - either from a backup, or to Factory Settings:

Restore your iPhone, iPad or iPod touch from a backup – Apple Support

Restore your iPhone, iPad or iPod to factory settings – Apple Support

Restore all content to iPad from a backup - Apple Support


You’ll need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of macOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


If your iPad is not recognised by your computer, or fails to restore, try using a different USB port. Many reports seen here suggest that where the process fails when using the host computer’s USB-C port, instead using a Type-A USB port will allow the restore process to complete. Otherwise, this support page may help with troubleshooting connection issues:

If your computer doesn't recognize your iPhone or iPad - Apple Support



Use of a PC or Mac computer is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.

Genius Bar Reservation and Apple Support Options - Apple

1 reply
Question marked as Top-ranking reply

Nov 22, 2023 8:44 AM in response to abc-d_123

Presumably your iPad indicates that it must be restored:

If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support


These support pages outline the available methods to restore an iPad - either from a backup, or to Factory Settings:

Restore your iPhone, iPad or iPod touch from a backup – Apple Support

Restore your iPhone, iPad or iPod to factory settings – Apple Support

Restore all content to iPad from a backup - Apple Support


You’ll need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of macOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


If your iPad is not recognised by your computer, or fails to restore, try using a different USB port. Many reports seen here suggest that where the process fails when using the host computer’s USB-C port, instead using a Type-A USB port will allow the restore process to complete. Otherwise, this support page may help with troubleshooting connection issues:

If your computer doesn't recognize your iPhone or iPad - Apple Support



Use of a PC or Mac computer is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.

Genius Bar Reservation and Apple Support Options - Apple

iPad is stuck in recovery mode

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