I am unable to reset my iphone as it is security lock

I entererd wrong passcode 9 times as i forget my passcode now i am unable to login my iphone 8plus it is on security lock help me to unlock my phone

iPhone 8 Plus, iOS 16

Posted on Nov 19, 2023 8:55 PM

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Question marked as Top-ranking reply

Posted on Nov 19, 2023 9:11 PM

Hi,


Resources to use: If you see an iPhone or iPad unavailable message or Security Lockout screen, If you forgot your iPhone passcode


How to resolve:


  • You will need to use the “Erase iPhone” option that should appear on the Lock Screen while it is in Security Lockout.
  • You will need to confirm your Apple ID & password in order to proceed with erasing the iPhone. After it erases, it will restart on the setup assistant and you can proceed with setting it up.
  • You will also have to re-enter your Apple ID password to proceed with disabling Activation Lock and continuing the Setup Assistant.


If you are unable to use this option and/or you do not know your Apple ID password:


  • You will need to use a Mac or PC to restore your iPhone to factory settings and erase the passcode.
  • You will still need to know your Apple ID credentials to disable activation lock once the iPhone has been restored.
  • Try to regain access to your Apple ID before your iPhone is done restoring, so you can sign in and continue setting it up. Use If you forgot your Apple ID password.


If you have already tried erasing your iPhone on the Lock Screen, and you are still stuck in Security Lockout or iPhone Unavailable:






4 replies
Question marked as Top-ranking reply

Nov 19, 2023 9:11 PM in response to mairakazmi

Hi,


Resources to use: If you see an iPhone or iPad unavailable message or Security Lockout screen, If you forgot your iPhone passcode


How to resolve:


  • You will need to use the “Erase iPhone” option that should appear on the Lock Screen while it is in Security Lockout.
  • You will need to confirm your Apple ID & password in order to proceed with erasing the iPhone. After it erases, it will restart on the setup assistant and you can proceed with setting it up.
  • You will also have to re-enter your Apple ID password to proceed with disabling Activation Lock and continuing the Setup Assistant.


If you are unable to use this option and/or you do not know your Apple ID password:


  • You will need to use a Mac or PC to restore your iPhone to factory settings and erase the passcode.
  • You will still need to know your Apple ID credentials to disable activation lock once the iPhone has been restored.
  • Try to regain access to your Apple ID before your iPhone is done restoring, so you can sign in and continue setting it up. Use If you forgot your Apple ID password.


If you have already tried erasing your iPhone on the Lock Screen, and you are still stuck in Security Lockout or iPhone Unavailable:






Nov 19, 2023 8:56 PM in response to mairakazmi

If you forgot the passcode on your iPhone, or your iPhone is disabled or unavailable -


Click on the link for instructions on how to reset your passcode without a computer if you have iOS 15.2 or higher.

https://support.apple.com/en-us/HT212951


Click on the link for instructions on how to reset your passcode using a computer.

https://support.apple.com/en-us/HT204306

Nov 19, 2023 8:57 PM in response to mairakazmi

Unfortunately, it it too late to unlock the phone. You will have reset / erase the phone and set it up again. Hopefully, you have a recent backup that you can use to restore back to the phone.


If your iPhone is running iOS 15.2 or higher........it appears that you have installed iOS 16......you can use the instructions linked just below:


How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support


If your iPhone is not running iOS 15.2 or higher........please use the instructions linked below, but note that you must use a PC or Mac.


If you forgot your iPhone passcode - Apple Support



May 20, 2024 5:26 AM in response to mairakazmi

Hi, mairakazami.


Sorry to know that your iPhone has been security locked out, I will show you some methods to solve your problem.

But, you need to know that, whatever method you try, once the iPhone shows a "security lock" screen, the iPhone will be erased eventually.


Here are some Apple Official methods for you to check out in this article, but I will show you the straight answer.

If you see a iPhone, iPad, or Apple Vision Pro unavailable message or Security Lockout screen - Apple Support

If you forgot your Apple ID password - Apple Support


To solve the iPhone 8 security lock-out problem, here are some ways you can try.

  1. Wait: The lockout is usually temporary. Give it some time before attempting anything else, if it is lock out permanently, try next one.
  2. Connect to iTunes or Finder: Plug your iPhone 8 into a computer with iTunes installed. Follow the prompts in iTunes to restore your device. Keep in mind that this will erase all data on your iPhone.
  3. Use iCloud: If you have "Find My iPhone" enabled and remember your Apple ID and password, you can remotely erase your device through iCloud. Go to iCloud.com, sign in, and select "Find iPhone." From there, choose the option to erase your iPhone remotely.
  4. Contact Apple Support: If you're unable to resolve the issue on your own, reach out to Apple Support or visit an Apple Store for further assistance. They can provide guidance or help unlock your device if necessary.


There are also different solutions provided by some technology websites. If you've tried the above solutions and none of them worked, you can check out the methods in this article, they might be helpful.

How to Fix iPhone 8 Security Lock Out Problem


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I am unable to reset my iphone as it is security lock

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