Face ID not working after 17.1.1 update

Face ID also stopped working for me, though I do not think it is related to a given iOS release. when it happened first. I was advised to update to 17.2 which had just recently come out.

uodatin to 17.2 seemed to ‘fix’ the issue. However I came to realise that Face ID can ‘work’ for a while after any reset (even just a reboot) so a software update is fulfilling that function (resetting the device) rather than working any software magic.

in my case Face ID works for 45-60

minutes then stops. You can reset the device in various ways and it starts to work again for another 45 or so minutes

my guess is something wrong deep in code of 17.1 which only impacts some users.

IKR1 Said:

"Me too"

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So, report it, as I mentioned in my above reply. Apple will know nothing of your occurrence, if you don't report it to them.

Mine worked during 17.1.1 but has now stopped with 17.1.2. iPhone 15 pro max. Reported via feedback link.

Solution of this problem?

User526 Said:

"Face ID not working after 17.1.1 update: Face ID stopped working on iPhone 12 after 17.1.1 software update"

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Troubleshooting Face ID:

There are know stand alone updates for Face ID that I am aware of.

Overview these two links:

• If an Alert Says Face ID has been Disabled on your iPhone or iPad Pro - Apple Support
• If Face ID isn't Working on your iPhone or iPad Pro - Apple Support

Also, Report this to Apple:

Do your Part: Provide Apple with feedback on this, letting them know about this issue.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come. Apple will know nothing of this, if you don't report it to them.

1. Go Here: Feedback - iPhone - Apple
2. Select: "Bug Report" for the "Feedback Type"
3. Comment: that this all began after installing an update. Include the URL of this thread.
4. Proceed from there as necessary

Pankaajj Said:

"Solution of this problem?"

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Troubleshooting Face ID:

Overview these two Links:

• If an Alert Says Face ID has been Disabled on your iPhone or iPad Pro - Apple Support
• If Face ID isn't Working on your iPhone or iPad Pro - Apple Support

singsys Said:

"Face is not working after update. Seeking to understand how to repot this to Apple"

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Reporting this to Apple:

Do your Part: Provide Apple with feedback on this, letting them know about this issue.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come. Apple will know nothing of this, if you don't report it to them.

1. Go Here: Feedback - iPhone - Apple
2. Select: "Bug Report" for the "Feedback Type"
3. Comment: that this all began after installing an update. Include the URL of this thread.
4. Proceed from there as necessary

Face ID stopped working after installing iOS 17.2.1. Software won’t let me update Face ID either. Any suggestions? iPhone 14 Pro.

Face is not working after update. Seeking to understand how to repot this to Apple

How do we report something to Apple? How have I used Apple my entire life and I have no idea how to report something to them?

Me too

Face ID not working after 17.1.1 update: Face ID stopped working on iPhone 14 Pro Max after 17.1.1 software update

My face I D is not working after the update yesterday I'm iPhone 14th

Me too. Will report it

Me too