Can’t update with a new expiration date on my CC . Says it’s already in use but it expired and I activated the new same card .I followed the steps to change the expiration date to pay for iPad storage but won’t let me use the same card and just change the expire date. Says already in use. Won’t let me add it and won’t let me delete the card that is expired.
[Re-Titled by Moderator]
iPhone 8 Plus, iOS 16
See >>> Change, add, or remove Apple ID payment methods - Apple Support
If you only have a single Credit Card set-up for your AppleID account, you will need to add a new Credit Card to your AppleID account - after which you will be able to delete the old card details. It is isn't possible to edit the expiry date of an existing card entry.
It is often a good idea to have two (or more) payment cards associated with your account - as, in case there is a problem with your primary card, a charge can be made to the second card without risk of impacting ongoing access to your AppleID account or associated services and subscriptions. With multiple Credit Cards, you can choose the sequence in which card payments are made.
You may find these support pages to be helpful:
If you need to change or update your Apple ID payment method - Apple Support
Add a payment method to your Apple ID - Apple Support
Remove a payment method from your Apple ID - Apple Support
Payment methods that you can use with your Apple ID - Apple Support
Assuming that your payment card is supported, if you cannot resolve the problem yourself, you would be best advised to seek assistance directly from Apple Support:
You can also initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
barbra163 wrote:
As I stated , all the correct steps were taken …
Great. This appears in the article linked in the last bullet of the referenced article above:
What did Apple Support tell you when you contacted them?
As I stated , all the correct steps were taken , not happening .
Issue with card to buy storage
