Not sure this is the right place to ask but recently bought the 15 pro max and the instagram app won’t load. It’s just a blank screen with a spinning circle.
any advice?
iPhone 15 Pro Max, iOS 17
Check the network connection:
You need to have a good Service and/or Wi-Fi.
If they are On, turn Off Hotspot & VPN.
Charge the battery > 70%.
If you can't connect to the App Store, iTunes Store, or other Apple services
If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support
👉 If you tried all of the above steps and you still can’t connect, contact Apple Support.
Have you contact -> contact Apple Support ?
And what did Apple Support say?
If you can't connect to the App Store, iTunes Store, or other Apple services
If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support
👉 If you tried all of the above steps and you still can’t connect, contact Apple Support.
Having similar issue with instagram app. Have offloaded, deleted app, reinstalled. Checked conections but stil app not loading, getting similar circle as above. I'm anyhow able to login into instgram via browser. Any help will be much appreciated!
hey, I’ve tried all the steps above.
Contacted apple via messenger and they went through diagnostic tests which showed that the phone should be working fine. I’ve got a call scheduled with them today. Will let you know what they say.
thanks
Have you check what posted?
Yes, tried all the above still not working.
Apple ran diagnostic tests and said the phone is fine. Said it’s likely that the new software on the phone isn’t compatible with instagram. They cannot do anything and instagram needs to fix it.
Try to get help from Instagram Help Centre.
That’s what I tried first but I don’t think they care unless you’re generating money on the platform 😂
hopefully a few more people will report it too.
thanks for your help.
Is Instagram the only app you can't download?
Where do you live?
Instagram App Not Loading
