Cannot open instagram on Iphone 14 Pro

Question

Cannot open instagram on Iphone 14 Pro

Recently downloaded Instagram on my new Iphone 14 pro, latest update on both Iphone and app, but when i try to open IG the screen goes black with the «loading-circle» in the middle of the screen. If i let it be it will just continue and wont let me open the actual app. Have tried several times with power on and off, deleting and downloading several times the last week. Apple also wont let me report the problem trough app store. Any suggestions?

iPhone 14 Pro, iOS 17

Posted on Nov 22, 2023 2:50 AM

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Answer 1

ProustGiulio

Level 10

209,760 points

Nov 22, 2023 5:22 AM in response to Henrikulleland

See if you can contact them using these instructions:--> How to contact an app developer (specifically at the section "Contact the developer of an iOS, iPadOS, or watchOS app").

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Answer 2

ProustGiulio

Level 10

209,760 points

Nov 22, 2023 2:58 AM in response to Henrikulleland

If it only happens using that app, I suggest that you contact Instagram developer/support team directly, using this link:--> https://help.instagram.com/

Thanks and regards

Giulio

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