Momsright123 Author

Level 1

8 points

I did not purchase an app and need a refund

I don’t recognize a purchase. How do I get a refund

iPhone 11 Pro, iOS 17

Posted on Nov 9, 2023 05:25 PM

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Community+ 2025

Level 10

739,511 points

Posted on Nov 9, 2023 05:26 PM

If you got an email receipt, use the 'Report a Problem' link in it. Otherwise, click here and ask the iTunes Store staff for a refund.

(246806)

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3 replies

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Community+ 2025

Level 10

739,511 points

Nov 9, 2023 05:26 PM in response to Momsright123

If you got an email receipt, use the 'Report a Problem' link in it. Otherwise, click here and ask the iTunes Store staff for a refund.

(246806)

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Nov 9, 2023 05:27 PM in response to Momsright123

Request a refund for apps or content that you bought from Apple - Apple Support

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Level 1

12 points

Feb 6, 2024 09:39 PM in response to Niel

Hi! What if I don’t have an email receipt and there is no in purchase history information about that purchase only on my credit card purchase history.

p.s. Sorry for my English

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I did not purchase an app and need a refund

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