Billing Verification Required

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Level 1

5 points

Billing Verification Required

When I go to download an app it says verification required. I have a valid payment method on my apple Id with funds, and no overdue subscriptions, whats the dealio?

iPhone 13, iOS 17

Posted on Nov 8, 2023 09:59 PM

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Answer 1

Ingo2711

Level 9

77,643 points

Nov 8, 2023 11:34 PM in response to Oliver_smole

You should contact the official Apple Support directly about that. Only they can look into your personal data, to find the reason for this issue.

Use this link as a start:

Subscriptions and Billing - Apple Support

Or give them a call by selecting the phone number for your region from this Apple page:

Contact Apple for support and service - Apple Support

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Answer 2

Oliver_smole Author

Level 1

5 points

Nov 8, 2023 11:07 PM in response to Ingo2711

I checked as much as I could but it wont let me see all of the details. I tried removing it and adding it again but i cant remove it with an active Apple Music subscription and I don’t want to cancel my subscription. Ive never had problems with my card on my phone before

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Answer 3

Ingo2711

Level 9

77,643 points

Nov 8, 2023 10:14 PM in response to Oliver_smole

Did you check, if there are any payment details missing for your payment method?

If you need to change or update your Apple ID payment method - Apple Support

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Billing Verification Required

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