I cannot add any apps to the left side of the dock on my iPad 11 pro - I have ios 17.1.1 installed - does anybody have any ideas on how to fix this - besides doing a reset on my home screen ?
iPad Pro, iPadOS 17
Begin with a forced-restart of your iPad - as this will often clear an isolated software issue:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
Force restart iPad (models with the Home button)
Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
If the problem persists after performing the restart - while understanding your desire to avoid a reset - you may have no alternative other than to consider a reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:
How to back up your iPhone, iPad, and iPod touch - Apple Support
When you are happy to proceed, you can perform the reset from iPad settings:
Settings > General > Transfer or Reset iPad > Reset > Reset All Settings
If the problem still doesn’t clear, the next step is to reset the iPad to factory settings:
Restore your iPhone, iPad, or iPod to factory settings - Apple Support
Otherwise, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and you can explore your available options:
Have you exceeded the maximum number of Apps? The maximum number of App icons that can be placed within the Dock will be determined by the screen size.
Are you able to remove an App from the Dock - and then replace it?
I have no apps on the left side of the dock - I used to have 4 apps sitting there until I tried to make some adjustments a few days ago and now I cannot even add one app to the left side of the dock! I do however have the 3 most recently used apps on the right side of the dock.
Thanks - I will look into that option.
Do you know if there are any impacts on current settings or the setup of my iPad if I do a forced re-start? Besides perhaps fixing any software issues - does this action do anything else?
Performing a shut-down saves the current state of the iPad - and long with it, the problem.
A forced-restart causes all processes to be reloaded and re-initialised - instead of reloading the previously saved state.
Be assured that a forced-restart will do no harm.
Other than re-initialising all system processes, a forced restart is completely benign. No settings will be changed, nor will any unsaved data be lost.
OK, so I am not sure of the impact of re-initialising all system processes - but would it be as uneventful as doing a shut-down of my iPad (accessible from the General Tab in Settings)?
Ok, thanks again.
If I try that and it works - I will post my results!
ipad 11 pro - ios 17.1.1 - cannot add new apps to dock
