i can’t use the gift card in Apple Music to do any kind of subscription

I am trying to subscribe on my iPhone to Apple Music using a 100€ gift card and I don’t understand how to transform the money into my subscription to Apple Music. it says my gift card code is in use and my money are registered in my Apple Music account, but it won’t take the gift card’s money to pay for the subscription. please help

Posted on Nov 6, 2023 1:12 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 6, 2023 1:23 PM

You need to have a different payment method on file to subscribe. The gift card's balance will be used first for the subscription and when otherwise allowed.


(246661)

4 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

i can’t use the gift card in Apple Music to do any kind of subscription

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.