I got the return box but no shipping label
I bought a new iPhone and got approval to return my old one. I got the shipping box but no shipping label.
iPhone 8
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I bought a new iPhone and got approval to return my old one. I got the shipping box but no shipping label.
iPhone 8
According to How do I get a shipping label for trade in, “the return label could be located underneath the current shipping label.”
According to How do I get a shipping label for trade in, “the return label could be located underneath the current shipping label.”
This is correct -- but I never would have seen it! There were no instructions or info inside the box. The official support person on the "chat" system had no idea about where the return label was hiding and just sent another return box, wasting time and money.
Also there is nothing to tell you that the return box is FedEx pre-paid and that you have to find a FedEx drop box somewhere --- not everyone will know that.
I got the return box but no shipping label