Updating my Notification Email Address

Hello. When I try change my Apple ID to a gmail address (from an old email address) I get the message that I cannot as it is my 'notification email address'. However, when I try to change this on iCloud.com it asks me to complete it on my Mac or iPhone, however I cannot find how to within my Apple ID settings. Can someone please provide me outlined steps of how to do so - thanks

MacBook Pro 13″, macOS 10.15

Posted on Oct 31, 2023 05:23 AM

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Posted on Nov 9, 2023 06:11 AM

Like original poster, after the point 4.) I get the notification to:


Continue on one of your devices

On an iPhone, iPad or iPod touch go to Settings > Apple ID. On a Mac go to System Preferences or System Settings > Apple ID.


But on my devices there is no option to change or delete my Notification Email address.


12 replies
Question marked as Top-ranking reply

Nov 9, 2023 06:11 AM in response to Limnos

Like original poster, after the point 4.) I get the notification to:


Continue on one of your devices

On an iPhone, iPad or iPod touch go to Settings > Apple ID. On a Mac go to System Preferences or System Settings > Apple ID.


But on my devices there is no option to change or delete my Notification Email address.


Oct 31, 2023 10:02 AM in response to evieburdon

From: About your Apple ID email addresses - Apple Support

Add or change a rescue [for most people called a notification address] email address


1. Sign in to appleid.apple.com.

2. Select Sign-In and Security.

3. Select Rescue Email. You might be asked to answer one or more security questions or enter your Apple ID password before you continue.

4. To add a rescue email address, select Add email. Then enter your rescue email address, then select Save changes. We send a verification to that address.

5. To change a rescue email address, enter the new address. We send a verification to that address.

6. Enter the verification code and click Continue.


If at any stage you don't get an expected verification see: If you didn't receive your verification or reset email - Apple Support


If you had a rescue email address on file when you upgraded to two-factor authentication or two-step verification, that email becomes your notification email. You can also use these steps to edit your notification email address. If you remove the notification email, you won't be able to add a new one.


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Updating my Notification Email Address

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