Iphone freezes if hit SHARE button

My iphone 13 (ios 17.1) just freezes once I click SHARE -> INSTAGRAM on any of the images from PHOTOS. I thought the issue might be because of the older ios16 OS but it prevails even after the latest update. I’ve just transitioned from Android to Apple and this is the very first issue I face. Kindly suggest me some remedies.


TIA.

iPhone 13, iOS 17

Posted on Oct 29, 2023 09:41 PM

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Question marked as Top-ranking reply

Posted on Oct 30, 2023 07:30 AM

Since 4 days I cannot post to Instagram from iPhone 14. IG icon freezes when I want to upload photo. I have tried EVERYTHING but no luck.

7 replies

Oct 30, 2023 09:34 PM in response to TheLittles

Addy1004 sSaid:

"Iphone freezes if hit SHARE button: My iphone 13 (ios 17.1) just freezes once I click SHARE -> INSTAGRAM on any of the images from PHOTOS. I thought the issue might be because of the older ios16 OS but it prevails even after the latest update. I’ve just transitioned from Android to Apple and this is the very first issue I face. Kindly suggest me some remedies."

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Nov 1, 2023 08:31 PM in response to ronic314

I am restating my problem to clarify the details, which appears to not directly concern the Share button.

I had made no changes to the iOS or apps, but from several days ago when I try to upload from Photos to Instagram, I select a photo, tap the Share icon, but the moment I touch the Instagram icon the Photos screen freezes. Other apps seem to be working fine, including Instagram, but Photos is frozen. The only solution I have found to unlock it is to quit the Photos app.. I am able to share photos on all other apps. Instagram works fine, Photos works fine. I installed the newest iOs17, but that did not fix the problem.

Meanwhile, I have been able to post to Instagram from my computer.

Oct 29, 2023 10:01 PM in response to Addy1004

Addy1004 sSaid:

"Iphone freezes if hit SHARE button: My iphone 13 (ios 17.1) just freezes once I click SHARE -> INSTAGRAM on any of the images from PHOTOS. I thought the issue might be because of the older ios16 OS but it prevails even after the latest update. I’ve just transitioned from Android to Apple and this is the very first issue I face. Kindly suggest me some remedies."

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Oct 30, 2023 04:08 PM in response to Addy1004

Instagram works fine, Photos works fine, but since several days ago if I try to upload from photos to Instagram.

I select a photo, but the moment I touch the Instagram icon the screen freezes. Other apps seem to be working fine, including Instagram, but Photos is toast. Only solution I have found to unlock it is to restart the iphone.

Meanwhile, I have been able to post to Instagram from my computer.

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Iphone freezes if hit SHARE button

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