Location sharing via satellite not working

Wondering how many other people are struggling to get the share location feature to work on iPhone 14 or 15 line? I have 15 pro and it does not share location via satellite as Apple states it will. I’m not referring to the emergency SOS feature. It appears that Apple has been deceiving us about the reliability of this service. False advertising!

iPhone 12 Pro, iOS 16

Posted on Oct 23, 2023 06:34 AM

Reply
1 reply

Oct 24, 2023 09:17 AM in response to Soloadventures

Hi Soloadventures,


We'll need a few more details to provide the best steps to help. In the meantime, verify that you're following the steps outlined in this resource: Send your location via satellite in Find My on iPhone

You can use the Find My app to share your location via satellite if you’re not connected to a cellular or Wi-Fi network. To share your location with a friend via satellite, you must already be sharing your location with that friend in Find My. See Share your location in Find My on iPhone.

1. Make sure that you’re outside with a clear view of the sky and the horizon. If you’re under heavy foliage or surrounded by other obstructions, you might not be able to connect to a satellite.
2. Open the Find My app, then tap Me at the bottom of the screen.
3. Tap Send My Location (below My Location via Satellite), then follow the onscreen instructions.
4. If you need to turn left or right to connect to a satellite, your iPhone provides guidance—just follow the onscreen instructions.
5. Note: It may take a few minutes to send your location via satellite; continue to follow the onscreen instructions until the message is sent.

You can send your location once every 15 minutes. When you send your location via satellite, you don’t see your friend’s location in the Find My app.

Some general steps to try are restarting your iPhone and making sure it's running the latest iOS version. Both steps can help correct unexpected issues:  Update your iPhone or iPad

If an update is available, be sure to create a backup before installing it.


For more help, reply with the answers to these questions:

  • What exactly happens when you try to share your location via satellite?
  • Do you see an error message? If so, what does it say?


Regards.

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Location sharing via satellite not working

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