Apple TV remote no longer controls receiver

I used to be able to control my Yamaha receiver and my Bose sound bar with my two Apple remotes. Now they no longer control the volume. I’m forced to use two remotes now. Apple did you mess something up with the latest iOS please fix it. This is annoying.

Posted on Oct 22, 2023 06:00 PM

Reply
Question marked as Top-ranking reply

Posted on May 11, 2024 04:54 PM

I had the same problem after an update. I went through the “Learn Remote” process again twice and it didn’t help.


I read that holding down the menu button (TV icon on my remote) and the volume down button for 10 seconds would do some kind of a reset.


After that I was able to control my sound bar again.

2 replies

Oct 23, 2023 08:40 AM in response to nspace

The symptoms seem to imply that some setting isn’t set anymore to bring the behavior that you were used to.

Please verify your settings on Apple TV regarding volume control of the TV or receiver.


If the issue persists, then please contact Apple Support or submit your comments to Apple so that fixes can be created.


Also see: discussions.apple.com/thread/255214663.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple TV remote no longer controls receiver

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.