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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Today I get an iPhone as a gift. It is an 8plus. I started to set it up and I did the thumb print. But I think I pressed something ( I don't know what) and I'm being redirected to enter a 6 passcode. I did not get too far in setting up the phone and I can't get pass the screen to enter a passcode.
It saying ( enter passcode) Touch ID requires your passcode when iphone restarts. I need help to set up my new phone.
Thank you
Stacey Bayley-King
iPhone 8 Plus
You must create a 6 digit passcode before you create your fingerprint. That is the passcode you need to enter.
When you first turned on the phone did it display “Hello”? If it didn’t then it is not a new phone and was set up by and for someone other than you.
You must create a 6 digit passcode before you create your fingerprint. That is the passcode you need to enter.
When you first turned on the phone did it display “Hello”? If it didn’t then it is not a new phone and was set up by and for someone other than you.
Setting up email has nothing to do with it.
When you set up the phone to begin with, you're prompted to create a passcode. After that, you can set up Touch ID. If you forgot the passcode that you set up, you will have to put the phone into recovery mode and restore iOS then start over.
If you forgot your iPhone passcode - Apple Support
Thanks for sharing. The problem is that I did setup an email but did not get to finish it off. So when the passcode was sent to me I did not see it as yet. So the time maxed out. What must I do now
It just occurred to me that the 6 digit prompt was for 2 factor authentication, not to unlock the phone. You should have had that code sent to you on a different device or phone call.
Restored Apple IPhone 8 plus a 1864
