You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Cowgirldld
Cowgirldld Author
User level: Level 1
4 points

Printer connection

Installing Epson printer. Downloaded associated software, goes thru process but ends with “printer can’t be found”. What am I missing

iMac 21.5″, OS X 10.11

Posted on Oct 20, 2023 3:35 PM

Reply
Question marked as Top-ranking reply
User profile for user: rkaufmann87
rkaufmann87
User level: Level 10
143,392 points

Posted on Oct 20, 2023 4:16 PM

To be honest there is no reason to use any Epson software. Please uninstall any that you have added. Then follow the instructions in Add a printer to your printer list so you can use it on Mac - Apple Support


View in context

Similar questions

2 replies
User profile for user: Jack-19
Jack-19
User level: Level 8
46,008 points

Oct 20, 2023 3:40 PM in response to Cowgirldld

Hi there!


What is the model of the Epson printer you're trying to connect to? Also, let us know what model your Mac is and what version of macOS you’re using. The simplest way to find out is About This Mac, available by choosing About This Mac from the Apple menu  in the upper-left corner of your screen. 


Thanks!


-jack

Reply

Printer connection

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up