New MacBook Pro not turning on.

I got a new 2022 M2 MacBook Pro, I’ve tried to charge it for over a hour but it doesn’t seem to turn on. The screen comes on with the apple sign momentarily (2 seconds) and goes back off. There is no indicator light to show it’s charging. What do I do?

MacBook Pro (M2, 2022)

Posted on Oct 19, 2023 08:09 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 19, 2023 08:31 AM

Did you buy directly from Apple of from a reseller? If from Apple, you have a 14-day window for a no-questions-asked return for refund or exchange. I recommend that if you bought from Apple.


If you did not buy directly from Apple, all you can do with work with the seller.

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

New MacBook Pro not turning on.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.