iPhone Shared Album Not Syncing

Hi,


Does anyone know why the Shared Album in my Photos app on three devices is not syncing properly?


Overview:

I have Shared Albums turned on in iCloud for three devices which shows up on my MBP, iPad and iPhone.

  1. I can push photos from the iPhone to the MBP and iPad via the Shared Album.
  2. I can push photos from the MBP to the iPad, but cannot add to the iPhone's Shared Album.
  3. I can push photos from the iPad to the MBP, but cannot add to the iPhone's Shared Album.


So why can I only add to the Shared Album via the iPhone which are sent to other devices, but it cannot receive/fetch photos from other devices to the iPhone?


Solutions I Have Tried:

  1. Making sure iCloud Shared Albums is set to ON for all three devices.
  2. Making sure that the photos are a standard format such as JPG or PNG.
  3. Restarting all three devices.
  4. Restarting the WiFi router.
  5. Deleting the Shared Album from all three devices and creating a new one.
  6. Signing out and then signing back into iCloud on all three devices.


Could this be a bug/issue specific to iOS 17.0.3?


Gear and OS Versions:

  1. iPhone 12 Pro
  2. iOS 17.0.3
  3. MBP M2 Max
  4. MacOS 14.0
  5. iPad 8
  6. iPadOS 17.0.3


Any suggestions or insights are welcome.

iPhone 12 Pro

Posted on Oct 18, 2023 1:09 PM

Reply

Similar questions

3 replies

Oct 19, 2023 11:29 AM in response to Sheree_P

Thank you for your reply, but I'm not sure the article addresses my specific issue re photos not being pushed to the iPhone from the MBP and iPad via a shared album, while the shared album on the other devices is operating normally. The Apple support article covers Comments and Likes, Invites and Subscribers, and Videos.



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iPhone Shared Album Not Syncing

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