Some parts of the screen is not working (MacBook Air)
Not able to click on the icons on some part of the screen. The extension icon, for instance. When I am exiting the full screen, it is possible.
MacBook Air 13″, macOS 14.0
User profile for user:
genieen16
User level:
Community Specialist
Greetings anagha177,
Welcome to the Apple Support Communities. It sounds like you're experiencing some unexpected behavior.
There are a couple of resets on your Mac that can help with issues like the one you're seeing. They don't affect any of your data. They do reset some system and hardware memory.
- The first reset you'd want to do is an SMC reset. You can see how to do that here: Reset the SMC of your Mac - Apple Support.
- The second reset is an NVRAM reset. You can find the steps for that one here: Reset NVRAM on your Mac - Apple Support.
If the issue remains, you'll want to put the Mac in safe mode to see if the issue happens when you're in safe mode. Here are a few of the reasons we want to test in safe mode:
- It performs First Aid on the startup volume, and attempts to repair errors if it finds them.
- It limits third-party kernel extensions from loading.
- It disables auto-login and suppresses startup items and login items.
- It deletes certain cache files that could potentially cause macOS issues.
You can look over more information on this here Use safe mode on your Mac - Apple Support.
We hope this information helps you out.
Kind regards!