iPhone frozen

My iPhone 12 is frozen. When I push the up volume and then down volume then side button, it says slide to turn off, but it will not slide on the screen.

Posted on Oct 17, 2023 08:13 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 17, 2023 08:20 PM

66phone Said:

"iPhone frozen: My iPhone 12 is frozen. When I push the up volume and then down volume then side button, it says slide to turn off, but it will not slide on the screen."

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Troubleshooting a Frozen iPhone:


I. Start with a Force Restart:

Refer to this link: Force Restart iPhone - Apple Support


II. No Success?

Refer the the following for troubleshooting techniques...





Fixing a Boot Loop:

Your iPhone might be stuck in a Boot Loop. This typically occurs when you go abuut installing an update, and it stalled while in the process. Go here to fix that: How to Fix an iPhone in a Boot Loop - User Tip

1 reply
Question marked as Top-ranking reply

Oct 17, 2023 08:20 PM in response to 66phone

66phone Said:

"iPhone frozen: My iPhone 12 is frozen. When I push the up volume and then down volume then side button, it says slide to turn off, but it will not slide on the screen."

-------


Troubleshooting a Frozen iPhone:


I. Start with a Force Restart:

Refer to this link: Force Restart iPhone - Apple Support


II. No Success?

Refer the the following for troubleshooting techniques...





Fixing a Boot Loop:

Your iPhone might be stuck in a Boot Loop. This typically occurs when you go abuut installing an update, and it stalled while in the process. Go here to fix that: How to Fix an iPhone in a Boot Loop - User Tip

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iPhone frozen

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