Unable to update Apple ID to new email

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Unable to update Apple ID to new email

I am trying to update my Apple ID to the new email ********@collins.com, but I am always getting error where this email is unavailable. The new email address was used to create an apple account previously, which I have submit for deletion and have already received the Apple Id account deleted email on 6 Oct.

Can you advise on what else need to be done for my email to be valid for replacing existing apple ID email?

[Edited by Moderator]

Posted on Oct 15, 2023 06:17 PM

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Answer 1

MVegas21

Community Specialist

Oct 16, 2023 02:39 PM in response to iHub_Digital

Hi iHub_Digital,

It looks like you've had a chance to review: Change your Apple ID

That is the best resource for changing your Apple ID. If the issue persists, the best step would be to reach out to Apple Support directly so they can look into this with you further. They can be contacted here: Get Support or by calling the most applicable phone number from this list: Contact Apple for support and service

Regards.

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Unable to update Apple ID to new email

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