Saying that my camera has an unknown part

I tried to connect my furbo to my iPhone and it’s not letting me because it says the camera has an unknown part

iPhone 8 Plus, iOS 13

Posted on Oct 15, 2023 01:50 AM

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Question marked as Top-ranking reply

Posted on Oct 15, 2023 08:25 AM

Have you recently had this iPhone repaired or battery replaced? If so, was it done by Apple or an Apple Authorized Service Provider ... or by another third-party shop?


The support article you arrived here should have provided you the following information, in this case:


You will see an Unknown Part  message if the camera installation is incomplete or if the camera:

  • Was replaced with a nongenuine camera
  • Was already used or installed in another iPhone
  • Isn't functioning as expected

This message doesn't affect your ability to use your iPhone or access your camera.

1 reply
Question marked as Top-ranking reply

Oct 15, 2023 08:25 AM in response to Vpaulchel24

Have you recently had this iPhone repaired or battery replaced? If so, was it done by Apple or an Apple Authorized Service Provider ... or by another third-party shop?


The support article you arrived here should have provided you the following information, in this case:


You will see an Unknown Part  message if the camera installation is incomplete or if the camera:

  • Was replaced with a nongenuine camera
  • Was already used or installed in another iPhone
  • Isn't functioning as expected

This message doesn't affect your ability to use your iPhone or access your camera.

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Saying that my camera has an unknown part

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