Messenger effect not working

During messager group chat my effects don’t work i have a iPhone 12 mini . Latest version iOS .7.1


iPad mini, iOS 8

Posted on Oct 14, 2023 11:01 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 15, 2023 12:33 PM

Hi Beibionita,


We appreciate you reaching out to us.

We’d like to gather additional details that may help us be in a better position to assist you.

For accuracy, is your device on iOS 17.1 or iOS 17.0.1?


As of this writing, the latest version of iOS 17 is 17.0.3.


If you are using iOS 17.0.1, please check for a software update and make sure that you are running the latest version of iOS 17 which is 17.0.3.

While it isn't inherently assured that an update will resolve the issue, updating to the latest software version for your device can help isolate potential software issues. 

Kindly secure a backup and update.

  1. How to back up your iPhone, iPad, and iPod touch - Apple Support
  2. Update your iPhone or iPad - Apple Support


If you are using iOS 17.1, it is quite likely that you are using a beta version.

Since you are using a version of the iOS that is still in a beta phase, issues like this may arise. 

If you’re having any issues using the public beta, we welcome your feedback here: Apple Beta




Take care!



1 reply
Question marked as Top-ranking reply

Oct 15, 2023 12:33 PM in response to Beibionita

Hi Beibionita,


We appreciate you reaching out to us.

We’d like to gather additional details that may help us be in a better position to assist you.

For accuracy, is your device on iOS 17.1 or iOS 17.0.1?


As of this writing, the latest version of iOS 17 is 17.0.3.


If you are using iOS 17.0.1, please check for a software update and make sure that you are running the latest version of iOS 17 which is 17.0.3.

While it isn't inherently assured that an update will resolve the issue, updating to the latest software version for your device can help isolate potential software issues. 

Kindly secure a backup and update.

  1. How to back up your iPhone, iPad, and iPod touch - Apple Support
  2. Update your iPhone or iPad - Apple Support


If you are using iOS 17.1, it is quite likely that you are using a beta version.

Since you are using a version of the iOS that is still in a beta phase, issues like this may arise. 

If you’re having any issues using the public beta, we welcome your feedback here: Apple Beta




Take care!



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Messenger effect not working

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