How do i get my purchases back on toca world with a new apple id?

A long time ago i installed the app “Toca World” and sense then spent a lot of time and money on it. But there was a problem with my apple id that said that i was younger than I actually was and i wanted to fix it but the only way i could was to get a new apple id. A few weeks later I got an ipad and wanted to install toca boca on my ipad and saw a lot if videos on how to restore purchases but it didnt work for me and i tried logging in to my old apple id to see if it would work but it wouldn’t let me or would take a long time and i was scared i would glitch my ipad so i stopped. But i still have the question and would like to install it on my ipad with my purchases does anyone know how i can or if i cant?

iPhone XR, iOS 16

Posted on Oct 14, 2023 09:46 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 15, 2023 11:43 AM

Hello Zoeys_verycool,


To use purchases linked with a particular Apple ID the device would need to be signed in with that Apple ID to proceed.


This page can help provide info on restoring in-app purchases: If you can't find or use your in-app purchases - Apple Support


You might be able to restore a non-consumable purchase, such as an upgrade to a pro version, an extra feature in a game, or a subscription:
1. Open the app that you used to buy the item.
2. Look for an option to restore. You might find it in the app's store, main menu, Settings menu, or Options menu.
If you try to restore and nothing happens or you get an error
* Make sure that you're signed in with the same Apple ID that you used to make the purchase.
* Make sure that in-app purchases are allowed on your device.
• Restart your device:
Restart your iPhone 
Restart your iPad 
Restart your iPod touch
* If you were charged for the purchase and you still can't restore it, contact the app developer for support. You can also report a problem to Apple.


You may also try reaching out to Apple Support for guidance if you continue to have issues accessing your prior Apple ID: Apple Support


Cheers.


10 replies
Question marked as Top-ranking reply

Oct 15, 2023 11:43 AM in response to Zoeys_verycool

Hello Zoeys_verycool,


To use purchases linked with a particular Apple ID the device would need to be signed in with that Apple ID to proceed.


This page can help provide info on restoring in-app purchases: If you can't find or use your in-app purchases - Apple Support


You might be able to restore a non-consumable purchase, such as an upgrade to a pro version, an extra feature in a game, or a subscription:
1. Open the app that you used to buy the item.
2. Look for an option to restore. You might find it in the app's store, main menu, Settings menu, or Options menu.
If you try to restore and nothing happens or you get an error
* Make sure that you're signed in with the same Apple ID that you used to make the purchase.
* Make sure that in-app purchases are allowed on your device.
• Restart your device:
Restart your iPhone 
Restart your iPad 
Restart your iPod touch
* If you were charged for the purchase and you still can't restore it, contact the app developer for support. You can also report a problem to Apple.


You may also try reaching out to Apple Support for guidance if you continue to have issues accessing your prior Apple ID: Apple Support


Cheers.


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How do i get my purchases back on toca world with a new apple id?

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