Safari on my iMac not connecting

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Safari on my iMac not connecting

After the latest upgrade to Sonoma 14.0 my Safari gave me a message about not being able to connect through iCloud Private Relay. I had never heard of this. I turned Private Relay on and now it says that it can't connect to the server. My computer shows that there is a wifi connection. I tried restarting the computer, but that hasn't helped. I left the network and rejoined it. That didn't help. I can't connect to the internet to reinstall the OS. Any suggestions?

iMac 24″, macOS 14.0

Posted on Oct 12, 2023 07:07 PM

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Answer 1

Oct 13, 2023 03:23 PM in response to KWL46

Hi KWL46,

If you're unable to connect to the internet on your Mac, we recommend that you try the steps here: If your Mac isn't connecting to the internet over Wi-Fi

To perform the steps in the article we suggested above, click and open the link, read the subheadings below, and try each step.

1) Restart your Mac

2) Check date and time and update macOS

3) Check VPN or other security software

4) Use the built-in diagnostic tools

5) Update the Wi-Fi router

6) Try a different network or contact your ISP

The reason why we are recommending the steps above is because they will show you what to do if your Mac isn't connecting to the internet over Wi-Fi.

If you’re still experiencing the same issue, then we recommend that you contact Apple Support directly so that they can work with you to find a solution. You can reach them by clicking here: Apple Support or calling the most local number in your region: Contact Apple for support and service. Thank you for participating in the Apple Support Communities. Cheers!

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Safari on my iMac not connecting

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