The apps on Apple TV only ask to move the icon. It will not allow me to enter apps seen on screen. So I cannot update. Can I update from a mobile device?

Can I update or reset Apple TV box from a mobile device? Thanks maybe 3rd gen, not sure

Apple TV 4K (2nd generation)

Posted on Oct 11, 2023 05:25 PM

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2 replies

Oct 12, 2023 05:36 AM in response to Deedle1117

The Apple TV box cannot be reset or operated through a mobile device directly.

There is however a software remote on iPhone, in Control Center. Set up the Apple TV Remote on your iPhone or iPad - Apple Support. There are some requirements, such as both devices being connected to the same home network, and the Apple TV not being too old of a model.


maybe 3rd gen, not sure

Identify your Apple TV model - Apple Support

Find your Apple TV model number - Apple Support


ask to move the icon

“Editing the Home Screen” should be a status for long pressing the select button, not for single short pressing a button. Please account for that difference in how you press buttons.

Customize the Apple TV Home Screen – Apple Support

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The apps on Apple TV only ask to move the icon. It will not allow me to enter apps seen on screen. So I cannot update. Can I update from a mobile device?

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