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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi my Shazam has stopped working in last couple of days. I press the icon and it tries to start up but disappears again within a second. I’ve tried deleting and reinstalling. I’ve tried restarting my iPhone. I’ve tried everything I can think of but haven’t got a clue why it won’t work
any ideas
Hi Luis6666,
You took some great steps so far by trying to reinstall the app.
Let's try to delete the iCloud data for the app if there is any, just to make sure no corrupt app data is being restored:
After that, try deleting Shazam, restarting your iPhone, and installing Shazam again.
At this install it should not contain any backed up data and launch normally.
If you still have trouble launching Shazam, contact Apple Support:
Thanks for using the Apple Support Communities.
Hi Luis6666,
You took some great steps so far by trying to reinstall the app.
Let's try to delete the iCloud data for the app if there is any, just to make sure no corrupt app data is being restored:
After that, try deleting Shazam, restarting your iPhone, and installing Shazam again.
At this install it should not contain any backed up data and launch normally.
If you still have trouble launching Shazam, contact Apple Support:
Thanks for using the Apple Support Communities.
Hey Rigo_086
thanks very much for your help mate. I was beginning to think I’d lost Shazam for good but I did what you said and it’s worked a treat so once again thank you for your advice. Very happy to have it back and working
Shazam won’t start up
