App Store problems

I try to download the app from The Gym Group (uk) and the page goes blank. Also

i can’t find the app in the App Store. My husband has the same IPhone and he downloaded it and found it easily in the App Store

iPhone 6, iOS 12

Posted on Oct 8, 2023 06:19 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 8, 2023 06:53 AM

Try this, check the network connection:

You need to have a good Service and/or Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

👉 If you tried all of the above steps and you still can’t connect, contact Apple Support.

 

1 reply
Question marked as Top-ranking reply

Oct 8, 2023 06:53 AM in response to theopisti245

Try this, check the network connection:

You need to have a good Service and/or Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

👉 If you tried all of the above steps and you still can’t connect, contact Apple Support.

 

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App Store problems

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