CarPlay not working with iPhone 15pro

Hello there, I have jeep grand Cherokee 2019 model. I was using iPhone 13 and CarPlay was working good with usb cable. Now I got iPhone 15 but my CarPlay is not working. I have usb port attach to my car. So used lightning to usb-c adapter to connect my phone. But still car play is not working.

iPhone 15 Pro, iOS 17

Posted on Oct 7, 2023 7:58 PM

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Posted on May 2, 2024 7:53 AM

I had this same issue with iPhone 15 and 2019 Toyota RAV4 which has the regular usb port receiver (not usb-c). I’ve noticed that it works fine only under the following circumstances: 1) iPhone battery charge must close to full; 2) you need an usb-c to regular usb adapter plugged in your car, 3) do not select a phone when prompted to do so. Then select CarPlay when either your car display or your phone shows the CarPlay icon.

Before realizing this, I tried my iPhone in mi daughter’s 2019 Acura and it connected with CarPlay directly without all the drama. But Apple has to do something about this. It’s a really annoying issue.

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34 replies

Jun 7, 2024 7:11 PM in response to ycope4

ycope4 Said:

"My new Iphone won't connect to Carplay in my car, I've brought the right cable to manually connect but it still will not connect. I've taken my car to the dealer and they couldn't get it to sync either. I've done all the other suggestions for the car and the phone: they don't work....ugh Apple fix this now!!!"

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Still having issues?

Troubleshooting CarPlay:


A. "Forget this Device"

See if you need to "forget the device", and then add the new one.


B. Whom to Contact:

Contact your Carrier, as they are the one who provide you with the service of Voicemail.


B. Report this to Apple:

Do your Part: Provide Apple with feedback on this, letting them know about this issue.   Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come. These are just user-to-user forums.  Apple will know nothing of this, if you don't report it to them.

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: that this all began after installing an update. Include the URL of this thread
  4. Proceed from there as necessary

May 19, 2024 9:29 PM in response to mak1585

I have a 2015 Odyssey elite with a after market Carpuride Car play, W103 Pro. And a I phone 15 pro max. on the latest software, I just bought the car, so I don't know if it would have worked before the Upgrades. It

will connect wireless to the Carpuride, But I am stuck with AAC. Wireless cannot handle Lossless. It will work Connected to the USB, in I-pod mode, to my Car, and play fine. It will work connected to The Aux in, with a dragonfly , and play my music, even Lossless, to AUX. It will NOT find my phone wired to the USB, in USB mode no matter what cable I use. It will answer the phone in Honda link, But I have to switch back to what ever mode I was in after the call, It can't be the USB, since it works in I pod mode. In USB Mode it says No device detected, or incomparable devise, It can't be the Cable, it works in I-pod mode, But NOT usb mode. It has to be a software issue, since it works in some modes, and NOT others. I have tried Many Cables. I am thinking it is something Apple must address in a update.

Jul 6, 2024 12:43 PM in response to MJIreland7

MJIreland7 Said:

I unpaired all phones that were connected to Bluetooth and added my iPhone 15 pro and it finally worked! My car is a 2018 Kia. Now it will stream what I’m playing, BUT Car play still doesn’t work. I’ll keep trying but does anyone have any tips??

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Report this Fix to Apple:

Do your Part: Provide Apple with feedback on this, letting them know about this issue.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come. Apple will know nothing of this, if you don't report it to them.

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: on what the fix is, and how you came across this. Include the URL of this thread.
  4. Proceed from there as necessary

Sep 4, 2024 11:05 PM in response to mak1585

I have this same issue! I have a 2019 Jeep Cherokee, and my iPhone 14 connected to CarPlay using a cable no problem. Just bought an iPhone15 and it won’t work! I’ve tried multiple cables (apple, heyday, anker) with and without adapters etc., nothing works! I’m so frustrated as I rely on CarPlay every day, especially the ability to use my Apple Maps visibly in my car display. I almost got into an accident trying to navigate directions audibly only. I’m most likely going to take back the iPhone and go back to my iPhone 14.



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CarPlay not working with iPhone 15pro

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