I am looking for a refund with a subscription that was not advertised as an on going thing

Better Me app advertised as $24 for a month and before my month was up I was charged $49 for next month

iPhone 14 Pro

Posted on Oct 5, 2023 08:31 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 5, 2023 09:07 PM

You'll want to request a refund using these instructions.


  1. Sign in to reportaproblem.apple.com.
  2. Tap or click "I'd like to," then choose "Request a refund." 
  3. Choose the reason why you want a refund, then choose Next.
  4. Choose the app, subscription, or other item, then choose Submit. If you were charged for a subscription that you no longer want, you can also cancel the subscription.



The refund time depends on your payment method, and will be returned by the same means-


Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


Request a refund for apps or content that you bought from Apple - Apple Support

Check the status of a refund for apps or content that you bought from Apple - Apple Support

1 reply
Question marked as Top-ranking reply

Oct 5, 2023 09:07 PM in response to MathoP

You'll want to request a refund using these instructions.


  1. Sign in to reportaproblem.apple.com.
  2. Tap or click "I'd like to," then choose "Request a refund." 
  3. Choose the reason why you want a refund, then choose Next.
  4. Choose the app, subscription, or other item, then choose Submit. If you were charged for a subscription that you no longer want, you can also cancel the subscription.



The refund time depends on your payment method, and will be returned by the same means-


Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


Request a refund for apps or content that you bought from Apple - Apple Support

Check the status of a refund for apps or content that you bought from Apple - Apple Support

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I am looking for a refund with a subscription that was not advertised as an on going thing

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