why has my account been disabled?

I was trying to add my new payment method because I had to get a new card because of a fraud purchase and it is saying my account has been disabled on the app store and iTunes


iPhone 14 Pro, iOS 16

Posted on Oct 5, 2023 02:28 PM

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Question marked as Top-ranking reply

Posted on Oct 5, 2023 02:42 PM

It is usually a billing-related issue. If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


This is primarily a user-to-user support forum; other Apple users like you.



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Question marked as Top-ranking reply

Oct 5, 2023 02:42 PM in response to stewie_1999

It is usually a billing-related issue. If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


This is primarily a user-to-user support forum; other Apple users like you.



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why has my account been disabled?

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