Not able to receive files with airdrop ios 17

After updating to ios 17, I am no longer able to receive files using Airdrop, from applications such as iThoughts (itmz), Book Creator (ePub).

The message "Airdrop failed" appear on the recieving unit.

I can still receive pictures using airdrop.

Anyone else who has experienced this issue and have an solution?


iPad Pro (6th generation)

Posted on Oct 5, 2023 04:32 AM

Reply

Similar questions

7 replies

Oct 6, 2023 03:55 PM in response to dgiovreromerike

Hi dgiovreromerike,


We appreciate you reaching out to us.

We’d like to gather additional details that may help us be in a better position to assist you.

  1. Does it help if you restart your iPad?
  2. Are you experiencing a similar issue when using a different Wi-Fi network?
  3. Also, do you have a different Apple device that is signed in to the same Apple ID? If yes, are you experiencing a similar issue with your other device? These details can help us in isolating the issue.


In the meantime, let’s check for a software update and make sure that you are running the latest version of iPadOS 17.

While it isn't inherently assured that an update will resolve the issue, updating to the latest software version for your device can help isolate potential software issues. 

Kindly secure a backup and update.

  1. How to back up your iPhone, iPad, and iPod touch - Apple Support
  2. Update your iPhone or iPad - Apple Support


Then, check for app updates. You can use the article below as a reference.

How to manually update apps on your Apple device - Apple Support


Please keep us posted.




Take care!



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Not able to receive files with airdrop ios 17

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.