Hi dgiovreromerike,
We appreciate you reaching out to us.
We’d like to gather additional details that may help us be in a better position to assist you.
- Does it help if you restart your iPad?
- Are you experiencing a similar issue when using a different Wi-Fi network?
- Also, do you have a different Apple device that is signed in to the same Apple ID? If yes, are you experiencing a similar issue with your other device? These details can help us in isolating the issue.
In the meantime, let’s check for a software update and make sure that you are running the latest version of iPadOS 17.
While it isn't inherently assured that an update will resolve the issue, updating to the latest software version for your device can help isolate potential software issues.
Kindly secure a backup and update.
- How to back up your iPhone, iPad, and iPod touch - Apple Support
- Update your iPhone or iPad - Apple Support
Then, check for app updates. You can use the article below as a reference.
How to manually update apps on your Apple device - Apple Support
Please keep us posted.
Take care!