my iMessage sticker not work

my iMessage sticker not work, every time when I press it, it will gone and back to the entry area or so. iPhone 15 pro Max, and already running on 17.0.3. But other sticker book app works...but just the original apple sticker not work well.

iPhone 15 Pro Max

Posted on Oct 4, 2023 08:18 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 6, 2023 01:15 PM

Same after reboot.

2 replies

Oct 6, 2023 12:24 PM in response to jinxi129

Hello jinxi129,


Since that interface isn't working as expected, let's restart your iPhone using the steps below:


1. Press and hold either volume button and the side button until the power-off slider appears.
The volume button is located on the left side of the device, and the side button is located on the right
2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.


You can also find those steps in this resource: Restart your iPhone A restart can sometimes help address odd behaviors.


Should that still persist, you'll want to reach out to Apple Support: Apple Support They'll be in the best position to look into this further.


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

my iMessage sticker not work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.