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I am unable connect my magic mouse to my Mac.

I can't get my magic mouse to connect to my mac. I think I need to to find the device manager to update my mouse


[Re-Titled By Moderator]

iPhone 11, iOS 17

Posted on Oct 4, 2023 7:28 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 6, 2023 10:40 AM

Try connecting the Magic Mouse with its charging cable and rebooting. Then disconnect the cable and see if the mouse is recognized.


If not give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


Have you installed and run any "cleaning", "optimizing", "speed-up", anti-virus or VPN apps on your Mac?


4 replies
Question marked as Top-ranking reply

Oct 6, 2023 10:40 AM in response to erika274

Try connecting the Magic Mouse with its charging cable and rebooting. Then disconnect the cable and see if the mouse is recognized.


If not give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


Have you installed and run any "cleaning", "optimizing", "speed-up", anti-virus or VPN apps on your Mac?


I am unable connect my magic mouse to my Mac.

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