people & pets album has been stuck on "Finding people" for weeks after updating to the iOS 17
I've tried everything but wasn’t successful.
iPhone 12 Pro Max, iOS 17
I have tried charging my iPhone over night and restarting countless times and resetting the people and pets suggestions but it didn’t work even my “For you” just keep telling me connect to power to scan.
Hello chukwudi20,
If your People & Pets album is not working, make sure the device has met these conditions: If you can’t find pets in the People & Pets album in Photos
It looks like Apple states the following about the setup process:
Your iPhone or iPad must be locked and connected to power during the detection process. This process could happen quickly or take up to a few days to complete.
Now if it has been weeks since you tried setting up the album and it's still detecting, you'll want to contact Apple and report that issue: Get Support
Cheers!
Hello chukwudi20,
We'd like to help with the People album in Photos: Use the People album in Photos on your iPhone, iPad, or iPod touch - Apple Support
You mentioned that you've tried a few steps to resolve the issue, but they were unsuccessful. Would you provide us with more details about what you've tried?
If you haven't already, try a restart of your iPhone. This is a simple step that can sometimes clear up issues like this: Restart your iPhone - Apple Support
We look forward to hearing back from you with more details. Take care.
people & pets album not working
