Trade in kit has no return label - Australia
I received the satchel containing a box for Trade In return. There is no return label on box OR under my address label on satchel. Courier is collecting today. How do i label?
iPhone 13 Pro
Question marked as
User profile for user:
Eric_G1
User level:
Community Specialist
Hello Dilnacad,
This page can help provide info on trading in the device within your region: How to prepare your iPhone, Apple Watch, or Android for Trade In
Note that the top of the page will mention the following:
Customers in the Asia-Pacific region, only follow steps in the Before you return your [device] sections and Return your [device] sections for your country or region.
After using the steps to prepare the device to be traded in via the "Before you return your iPhone" section, it'll provide the following steps for the region:
Australia
1. Choose a scheduled pick-up or drop-off at designated locations. If you choose pick-up, a trade-in kit will be delivered to you before courier collection. For drop-off, the trade-in kit will be available at the drop-off location.
2. Get a receipt from the courier.
3. Check your new device shipment email for a link to check the status of your trade-in.
If you need further help you may try reaching out to Apple Support here: Apple Support
Cheers.