You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My phone Face ID is bad

My phone fell in water and the Face ID is not more functional. What can I do for my Face ID to function properly

iPhone 11, iOS 17

Posted on Oct 3, 2023 2:09 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 3, 2023 3:25 PM

You will need to get the phone repaired. Sounds like water damaged the camera.


Make an appointment at an Apple store for assistance.


~Lyssa

1 reply

My phone Face ID is bad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.