iPhone 12 Face ID doesn’t work

My iPhone 12 was rinsed with water and now my face id does not want to work anymore my phone was previously rinsed and nothing happened,on the Home Screen it says “Face id is not available,go to settings for more information”

iPhone 12

Posted on Jan 13, 2025 08:24 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 13, 2025 10:02 AM

You destroyed your phone with water. Water damage is not repairable. The fact that you previously rinsed it under water and nothing happened is irrelevant.


Either live without FaceID or purchase a newer phone and don't run it under water.


iPhones are not waterproof, they are dust and splash resistant and are tested under laboratory conditions.


About splash, water, and dust resistance of iPhone 7 and later - Apple Support


2 replies
Question marked as Top-ranking reply

Jan 13, 2025 10:02 AM in response to rashaad290

You destroyed your phone with water. Water damage is not repairable. The fact that you previously rinsed it under water and nothing happened is irrelevant.


Either live without FaceID or purchase a newer phone and don't run it under water.


iPhones are not waterproof, they are dust and splash resistant and are tested under laboratory conditions.


About splash, water, and dust resistance of iPhone 7 and later - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 12 Face ID doesn’t work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.