USB-C to Lightning Adapter doesn't work with certain accesories.

I recently bought a USB-C to Lightning Adapter with my new iPhone 15 Pro to use my Lightning to SD Card Camera Reader. Still, when plugging the reader with the adapter into the phone, it gives the following message: "This accessory is not supported by this device." I'm curious as to if this is a bug that will be fixed in a future iOS installment or if the adapter does not support certain accessories




The device I'm using is an iPhone 15 Pro running on iOS 17.0.2

iPhone 15 Pro, iOS 17

Posted on Oct 3, 2023 11:42 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 14, 2023 12:14 AM

I am in a similar situation.

In my old BMW X1 I have the infamous Y cable (mini jack + USB-A -> 30-pin male connector) which plugs into an Apple 30-pin female to Lightning male adapter.

This setup is working fine with all iPhone prior to the iPhone 15/15 Pro.


When I add the Apple Lightning female to USB-C male adapter and then connect my iPhone 15 Pro (iOS 17.0.3), the iPhone brings up the “this accessory is not supported message”.

Charging is working fine though.

8 replies
Question marked as Top-ranking reply

Oct 14, 2023 12:14 AM in response to elkitsu

I am in a similar situation.

In my old BMW X1 I have the infamous Y cable (mini jack + USB-A -> 30-pin male connector) which plugs into an Apple 30-pin female to Lightning male adapter.

This setup is working fine with all iPhone prior to the iPhone 15/15 Pro.


When I add the Apple Lightning female to USB-C male adapter and then connect my iPhone 15 Pro (iOS 17.0.3), the iPhone brings up the “this accessory is not supported message”.

Charging is working fine though.

May 16, 2024 07:09 PM in response to elkitsu

I have a newer iPad that has the USB-C connector. Also have the Apple lightning video adapter that I was using on my old iPad Mini so I bought the USB-C to lightning adapter and figured it would work. Got the “this accessory is not supported" message. Tried various methods but no go....

Was rummaging thru my adapters box and discovered I had a "Dell Adapter USB-C to HDMI/DP, USB & Ethernet" so decided to try it on a whim and low and behold, it worked with no issues!!!!

I can now display video on my tv with the Dell Adapter and an HDMI cable plugged into it. Can't charge my iPad at the same time but I can watch videos on the bigger screen at least and the resolution is great.

There's a similar Dell adapter for about $50 (cheaper than buying Apple's $90 USB-C to video adapter).



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

USB-C to Lightning Adapter doesn't work with certain accesories.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.