Configurator does not save changes to app layout

Hey there PPDC,

Thanks for reaching out.

Are you seeing this when initially opening an app on your iPhone? If so, you'll want to use the steps below to help troubleshoot app related issues:

Close and reopen the app

Force the app to close. Then open the app to see if it works as expected.

Restart your device

Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.

Check for updates

To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.

Delete the app, then redownload it

Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.

If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support

If you need additional help:

If you found the app on the App Store, contact the app developer. If the app is made by Apple or came with your iPhone or iPad, contact Apple Support for your iPhone or for your iPad.

Take care!

Hello PPDC,

Reviewing the link below, is this the Configurator you're referring to?

Apple Configurator - Official Apple Support

If so, you'll want to reach out to the specialist team that works with this program. You can reach them using the link above.