Hello
Today, an unauthorized transaction was debited from my account without my consent. I had a call in Georgian Bank call centre and they told me that transaction was made from Apple application. Please, help me, recieve my money back.
iPhone 14, iOS 16
We are not Apple but other end users so cannot look up Apple's sales transactions. Start here:
If you see 'apple.com/bill' on your billing statement - Apple Support
The most important part is "View Your Purchase History." Do that.
If you history does NOT show the charge, then is is very possible someone has access to your card/account number and is pretending to be Apple. It happened to us. If that is the case, Apple cannot fix this. Only your bank or card issuer can address fraudulent use. IF they do not know about this common scam, I suggest you consider another institution.
If your history shows the charge, continues with instructions in that article.
NOTE: If you use Apple's Family Sharing, you must modify one view option when looking at your purchase history to see the full picture. See:
We are not Apple but other end users so cannot look up Apple's sales transactions. Start here:
If you see 'apple.com/bill' on your billing statement - Apple Support
The most important part is "View Your Purchase History." Do that.
If you history does NOT show the charge, then is is very possible someone has access to your card/account number and is pretending to be Apple. It happened to us. If that is the case, Apple cannot fix this. Only your bank or card issuer can address fraudulent use. IF they do not know about this common scam, I suggest you consider another institution.
If your history shows the charge, continues with instructions in that article.
NOTE: If you use Apple's Family Sharing, you must modify one view option when looking at your purchase history to see the full picture. See:
Deducted money
