My right ear Bud on my Beats Powerbeats Pro will not charge. I have reset the box and it still won’t charge. I only bought these in August

I bought the Powerbeats pro in august and now the right ear Bud will not charge. I have cleaned them and the charging box. I have also reset the charging box and it will not charge

Posted on Oct 1, 2023 5:33 PM

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2 replies

Oct 1, 2023 7:31 PM in response to Tesserax

I’d probably see that ‘possibly’ and raise a ‘probably’, but otherwise I concur with @Tesserax. (Possibly with more words.😏).


I don’t know about you guys, but mine fall out of my ears all the time. I had to replace one after only a couple months because it abruptly ceased to produce any sound.


I called Apple support first to make sure I hadn’t accidentally toggled something in settings to manually trigger the issue. They walked me through a couple things to check and then set up the appointment for me at the Apple store next day. Having a documented case number with the troubleshooting up to then reduces burden (where they’re usually pretty slammed).


Even so, it still took them about 30 minutes to run through their diagnostic tests - so heads up you might have a bit of downtime to fill.


And I walked out a brand new AirPod. 😁



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My right ear Bud on my Beats Powerbeats Pro will not charge. I have reset the box and it still won’t charge. I only bought these in August

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