I just updated my OS to Sonoma and now my phone (which recognizes my MacBook) won't pair with my MacBook
[Re-Titled by Moderator]
MacBook, OS X 10.11
None of these options worked
None of these options worked
Bluetooth pairing between an iPhone and a Mac has never been supported, nor is it necessary. Features such as AirDrop, AirPlay, Continuity, WiFi calling, etc. do not require bluetooth pairing.
Internet Sharing is the only exception. It can be done with bluetooth but works better over WiFi.
GeoffMV Said:
"bluetooth pairing: I just updated my OS to Sonoma and now my phone (which recognizes my MacBook) won't pair with my MacBook"
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Troubleshooting Mac Bluetooth:
About "Reset the Bluetooth Module":
See my User Tip: Use "Reset the Bluetooth module" to Fix Constant Bluetooth Disconnections - User Tip. Looking at my first comment on it, recommended to Apple that they bring this option back. They canned Reset the Bluetooth Module in Monterey's release.
What else to do:
Try the following, in the order provided...
[Hold Down: shift key, upon boot], In Safe Mode, Login Items do not run at login, certain preferences are set aside, and damaged system files are then reset. So, once booted in to Safe Mode, wait for 30 seconds, and then boot up normally, attempting another sync.
What happens when you create a new administrator user, and log int it? Do you still get this error? If not, then it is likely an error with the current user. If so, then it is likely an error with your macOS.
as a last resort...
Go Here: How to Reinstall macOS from macOS Recovery - Apple Support
Important: First, Back Up your Mac:
Create a Time Machine backup of your Mac, so that you can have something to restore your Mac from, should anything go wrong with the reinstall. Take this as a learning experience, knowing to always create a backup of your Mac, prior to making any major changes to it (i.e. update installation)
PasSteCyr wrote:
To Apple customers care:
I have the same issue: my iPhone8 is no more recognized from my IMAC24, short after SONOMA update.
The physical connection is achieved though direct cable, as before. The cable is tested and ok.
Since you propose the upgrade, it is quite abnormal to encounter this type of issues.
May be you should take a look on the automated test units... the non-regression objective is a must.
I spent 1 hour to this upgrade: as result I have to face a problem I didn't have before.
I hope who will spent the same amount of time to find a workaround and let us all know about.
Yours faithfully
Pascal
We are not "Apple customer care." This is a community of end users like you gathered for mutual tech support. Apple will not see this here.
If you prefer that an Apple employee see your concern, you must use one of these feedback links:
Yes, I had the same issue with a new macbook pro, on Sonoma: where's the iphone? I get asked to trust the computer, but it's nowhere. iphone was connected via cable. Here's what worked for me: Go to Finder Settings. Make sure the New finder windows chooses MacIntosh HD, Not your other name etc. Jim's macbook etc won't work. You can also try double-clicking on the HD icon on your desktop and the iphone should appear in the sidebar. When I had my name+macbook pro, the only way the iphone came up was after double-clicking the hard drive. By selecting Macintosh HD in Finder settings, the iphone appeared, along with access and backup tools, information, etc. I hope this helps!
To Apple customers care:
I have the same issue: my iPhone8 is no more recognized from my IMAC24, short after SONOMA update.
The physical connection is achieved though direct cable, as before. The cable is tested and ok.
Since you propose the upgrade, it is quite abnormal to encounter this type of issues.
May be you should take a look on the automated test units... the non-regression objective is a must.
I spent 1 hour to this upgrade: as result I have to face a problem I didn't have before.
I hope who will spent the same amount of time to find a workaround and let us all know about.
Yours faithfully
Pascal
MacBook Air (2023) Sonoma 14.2.1. want to connect to iPad Pro 17.2.
At iPad it is shown Air but when I wish to pair it is returns ""Air" is not supported.
At Air I don't even see iPad for pairing.
Yes, same issue here, updated a MacBook Pro 16,1 to Sonoma, this was my usual machine to pair with my iPhone 8 for backups, music and so forth. Now, nothing shows up. What's up with this ? If I connect the phone to a different Mac Pro M1 machine, also on Sonoma, it says it can see the phone, but if I want to add any music to it, it claims it is going to wipe the phone clean since this isn't the usual paring machine.
Well now, this is interesting. It was actually connecting. Finder was not configured to show it in the sidebar. Once I set the finder to show iOS devices in the sidebar, now I can see my iPhone. It was also interesting to go to view system information, the USB device, where the phone could be seen as connected to the USB port.
I'm having the same problem as of Wednesday 06Mar24. iMac 2020, 10 core i9, Sonoma 14.2.1, iPhone 12 mini, IOS 17.3.1. The iPhone recognizes the iMac but says Pairing Unsuccessful "ComputerName" is not supported. Another symptom is unable to make phone call from iMac.
I'm having the same problem too. My iPhone 15 sees my Macbook Air (with Sonoma) in the bluetooth list but once i click on it it says "device not supported". I cannot use hotspot via bluetooth.
Has someone been able to solve this?
Pairing is NOT required to use the hotspot, continuity, handoff, etc. Traditional Bluetooth pairing between an iphone and a computer has never been supported.
My iPhone won't pair with my MacBook after Sonoma update
