When trying to transfer information over to a new phone, the software update takes forever
Did you install the latest iOS 17.0.2 ? This update deals with the problem, not being able to transfer setup information from one iPhone to a new device.
If you are not running iOS 17, try to use your computer instead:
You may get better and prompt responses if you may kindly provide the iPhone Model that you have and the iOS version if it is known to you and re-post.
With the limited information that you have provided, It is hard to even guess the problems faced by you.
You may get faster and better responses to your query by --> Writing an effective Apple Support Commun… - Apple ...
Please re-post with detail so that someone else can help.
Software update
