Apple Car Play not working on iPhone 15

Apple Car Play has worked in my Honda CRV with my previous IPhones.

Posted on Sep 28, 2023 03:30 PM

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4 replies

Oct 1, 2023 12:18 PM in response to BobMathe

Hi BobMathe,


Thank you for using the Apple Support Communities! We see that you were linked from the article "If you need help with CarPlay" Were you able to follow all the steps listed? Specifically, ensuring that your device is updated to the current version, iOS 17.0.2 as listed below:


Update your iPhone or iPad


1. Back up your device using iCloud or your computer.
2. Plug your device into power and connect to the internet with Wi-Fi.
3. Go to Settings > General, then tap Software Update.
4. If you see more than one software update option available, choose the one that you want to install.
5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.


Additionally, you'll want to check with the car manufacturer for the latest firmware. If the issues remains, we recommend that you reach out to Apple Support directly to take a further look. Please reach out here:


Apple Support


Hope this helps!

Have a great day.




Oct 5, 2023 01:13 PM in response to PatriciaParsley

I do not have the iPhone 15, I have an iPhone 11. But I do have a Honda CRV and the other day Apple CarPlay just disappeared. I don't know if it was a phone glitch, if there was some thing with an update from Honda, I just know it disappeared, and was not working.


I ended up going to the dealer today because I did all of the above steps several times. They ended up resetting the entertainment system to factory settings. I lost my radio stations, my seat settings, etc. but, once we did that, CarPlay came back. And I was able to make phone calls, use, Maps, text, messages, and everything I could before.


I don't know if that will work for you or not. I don't know if it's because it is a problem with the iPhone 15. However, as silly as I felt going to the dealer for this, within 15 minutes it was working properly again.


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Apple Car Play not working on iPhone 15

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