Setting up voicemail box

I can’t set up my iPhone 8 voice mail either it asks for a passcode/password or it wants a greeting then it goes no further. I have no password or passcode, I Put I a custom greeting nothing. I have also gone to the voicemail app to open it up but it is grayed out hence I can’t do anything there either on my iPhone.

and At&t has also tried to set it up too but they can’t either and told me to ask you and see if you could help some how, so here I m.

iPad, iPadOS 16

Posted on Sep 28, 2023 10:10 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 28, 2023 10:57 AM

.SAMMIE2 wrote:

I can’t set up my iPhone 8 voice mail either it asks for a passcode/password or it wants a greeting then it goes no further. I have no password or passcode, I Put I a custom greeting nothing. I have also gone to the voicemail app to open it up but it is grayed out hence I can’t do anything there either on my iPhone.
and At&t has also tried to set it up too but they can’t either and told me to ask you and see if you could help some how, so here I m.

Your line isn't provisioned by AT&T to use visual voicemail, contact them and speak to a tech.

1 reply
Question marked as Top-ranking reply

Sep 28, 2023 10:57 AM in response to .SAMMIE2

.SAMMIE2 wrote:

I can’t set up my iPhone 8 voice mail either it asks for a passcode/password or it wants a greeting then it goes no further. I have no password or passcode, I Put I a custom greeting nothing. I have also gone to the voicemail app to open it up but it is grayed out hence I can’t do anything there either on my iPhone.
and At&t has also tried to set it up too but they can’t either and told me to ask you and see if you could help some how, so here I m.

Your line isn't provisioned by AT&T to use visual voicemail, contact them and speak to a tech.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Setting up voicemail box

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.