Download and install isn’t available

I’ve been trying to update my iPhone but I haven’t been able to even after following the steps but I noticed that the “Download and install” button wasn’t popping blue like it was on the shown on the steps.

iPhone SE, iOS 15

Posted on Sep 27, 2023 07:20 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 27, 2023 07:45 PM

BhagBoiTom Said:

"Download and install isn’t available: I’ve been trying to update my iPhone but I haven’t been able to even after following the steps but I noticed that the 'Download and install' button wasn’t popping blue like it was on the shown on the steps"

-------


Please Provide More:

What's your iPhone model? What are you looking to update to? Without that being provided, read the following...


Updating an iPhone to iOS17:

Update Using a Computer:

What to Update: Installed apps and the iOS.

How to do so...


A. Verify Compatibility:

Identify your iPhone model. The first thing that comes to mind in incompatibility being the culprit. So, confirm the model of your iPhone. If iPhone model is incompatible with iOS 17then it is because you iPhone does not meet the hardware requirements for this iOS version(s).


B. If Compatible...


1. Back Up First:

IMPORTANT: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update


then...


2. Proceed with the Update:

Go Here:  Update your iPhone Using a Computer - User Tip

1 reply
Question marked as Top-ranking reply

Sep 27, 2023 07:45 PM in response to BhagBoiTom

BhagBoiTom Said:

"Download and install isn’t available: I’ve been trying to update my iPhone but I haven’t been able to even after following the steps but I noticed that the 'Download and install' button wasn’t popping blue like it was on the shown on the steps"

-------


Please Provide More:

What's your iPhone model? What are you looking to update to? Without that being provided, read the following...


Updating an iPhone to iOS17:

Update Using a Computer:

What to Update: Installed apps and the iOS.

How to do so...


A. Verify Compatibility:

Identify your iPhone model. The first thing that comes to mind in incompatibility being the culprit. So, confirm the model of your iPhone. If iPhone model is incompatible with iOS 17then it is because you iPhone does not meet the hardware requirements for this iOS version(s).


B. If Compatible...


1. Back Up First:

IMPORTANT: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update


then...


2. Proceed with the Update:

Go Here:  Update your iPhone Using a Computer - User Tip

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Download and install isn’t available

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.