Why is iphone 12 mini not working well since i started to update IOS 17.02?

Since I started updating the OS to 17.02 today, my phone's notepad, messaging, and other applications have been constantly hanging. I've previously restarted my phone several times, but it's still not working properly. I was hoping that updating to OS 17.02 would make my phone run quicker. Please take action in response to my issue.


Device: Iphone 12 Mini white 64gb



iPhone 12 mini, iOS 17

Posted on Sep 27, 2023 01:52 AM

Reply
4 replies

Jan 11, 2024 01:13 AM in response to alec_alvarado

Going to leave this here in case other users have the same issue as I suppose this user has either updated or kept using the phone as is. When a battery deteriorates beyond a certain threshold (80-85% for most electronics) it does not deliver enough or consistent power to the hardware, including amongst other things, the processor. Which leads to erratic behaviour, glitches and in the long term can damage to the actual components as they would not have enough power to run properly. Replacing batteries is not a matter of use-case scenario or preference, but a necessity with current battery technology. If the user's phone was at 79% battery health this may as well have been the reason it was struggling to keep up, especially when upgrading to a more demanding OS/apps.

Sep 30, 2023 10:10 AM in response to alec_alvarado

Hi alec_alvarado,


We recommend that you try the steps in the link below since your iPhone is running slower than expected.


If your iPhone or iPad is running slow - Apple Support


To perform the steps in the article we suggested above, click and open the link, read the subheadings below, and try each step.


1) Check your network conditions

2) Close an app that's not responding

3) Make sure you have enough storage

4) Turn off Low Power Mode

5) Look at your battery health


The reason why we are recommending the steps above is because they will show you what to do if your iPhone or iPad is running slow.


Please let us know the outcome after giving the above steps a try.


Thanks for using the Apple Support Communities.


Cheers!

Oct 1, 2023 06:05 AM in response to alec_alvarado

Hi alec_alvarado,


It sounds like you're referring to the third-party Notepad app instead of the built-in Notes app, correct? These steps might help If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open. If the issue is only with that app, you'd want to contact the developer next: How to contact an app developer - Apple Support


Also, as your battery capacity is below 80%, you may want to contact Apple to look into options: Get Support


Take care.

Sep 30, 2023 11:04 PM in response to J_Johnnyboy

Thank you for your assistance (J_Johnnyboy). As of now, I'm following the steps you gave me, and at the end of each one, I get a response and feedback on the performance of my iPhone 12 mini.


  1. I had already used wifi at home, office wifi, and 5G internet, so I assumed I only needed to synchronize all data in my phone. However, I have found that when I open any of my notes, it begins to hang and will immediately return to the home screen.
  2. I already close the applications that I opened and tried to restart my phone to try to open the app after seeing the issue on notepad because this is one of the most important to me due to all of my demands in day-to-day work and monitoring.
  3. I think this memory is enough to run smoothly. Base on my phone setting i have available 28.02GB / capacity of 64GB
  4. I don't turn on the Low Power Mode due to maximize the performance of my iphone
  5. As of now, the phone is more than 2 years old, and the battery health has already dropped to 79%, but I don't mind because I used my phone continuously for an half day, and I'm fine with it.


My main concern is that since I started updating to IOS 17.02, I've been experiencing issues with my main program, "Notepad." I don't want to message Apple or support personnel if I don't have a problem on my phone; I want you to help me solve or figure out how to fix this. I regret updating to IOS 17.02. I should not update to the latest iOS because I have never had a problem with my Notepad. :(

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Why is iphone 12 mini not working well since i started to update IOS 17.02?

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