How do I get back my voicemails after iOS 17?

After I updated to iOS 17 all my old voicemails disappeared. I have turn off (and back on) live voicemail. Neither way brought them back.

iPhone 6s, iOS 15

Posted on Sep 26, 2023 01:27 PM

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2 replies

Jun 9, 2024 12:12 PM in response to Toodyree

I had the same issue after updating to OS 17.51 - all old voice mails disappeared.


Contacted Apple tech support, and here's what they recommended:


"Let's try to reset network settings on your device so please Tap Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.


Resetting network settings resets Wi-Fi networks and passwords, as well as cellular and VPN settings that the customer has used before."


This restored my old VM's that were previously missing. Hard reset my phone 2x, that did not help (prior to contacting Apple).


Verizon is our carrier and they do not allow you to see/view/hear voice messages. My phone was also backed up via iCloud, but apparently VM's not stored there.


Good luck.

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How do I get back my voicemails after iOS 17?

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